Refund Policy

Returns

 

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.  If the items is opened or used there will be a 20% restock fee.

Your item must be in the original packaging.

Please contact us at info@pettitonlinestores before you return your items for return authorizations and the address for returns.

All returns received without a Return Authorization are subject to a 20% service fee.

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

 If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item to us, contact us at info@pettitonlinestores.com